Privacy Policy

We are staunchly committed to protecting and meticulously safeguarding the privacy, confidentiality, and security of personal information relating to our website visitors and service users. This commitment extends across all our operations, systems, and processes.

This policy applies where we are acting as a data controller with respect to the personal data of our website visitors and service users; in other words, where we determine the purposes and means of the processing of that personal data. In this role, we are responsible for maintaining comprehensive oversight of how your personal information is collected, used, and protected throughout our systems.

We may process usage data (“usage data”), which comprehensively includes browser type, operating system, page views, navigation paths, timing and duration of visits, click patterns, feature interactions, and device identifiers. This information is collected through automated tracking technologies, server logs, and user interaction monitoring and may include time spent on specific pages, features accessed, and interaction patterns. The source of this data is our analytics tracking system, user behavior monitoring tools, and server-side logging mechanisms. We process this information for several important purposes, including improving website performance, enhancing user experience, analyzing traffic patterns, and optimizing content delivery, which enables us to deliver personalized experiences, improve navigation, and enhance security measures. The legal basis for this processing is our legitimate interests in monitoring and improving our website and services.

We may process account data (“account data”), which comprehensively includes name, email address, telephone number, postal address, and account settings preferences. This information is collected through registration forms, account creation processes, and profile updates and may include billing information, communication preferences, and security settings. The source of this data is direct user input during account creation and subsequent modifications. We process this information for account management, service delivery, communication purposes, and security verification, which enables us to provide personalized services, maintain account security, and facilitate communications. The legal basis for this processing is the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract.

We may process profile data (“profile data”), which comprehensively includes biographical information, professional details, interests, preferences, and profile pictures. This information is collected through profile completion forms, preference settings, and user-submitted content and may include professional qualifications, experience details, and personal interests. The source of this data is your direct input and profile customization choices. We process this information for personalizing user experience, enabling networking features, providing relevant content, and facilitating user interactions, which enables us to enhance service delivery, improve user matching, and provide targeted recommendations. The legal basis for this processing is our legitimate interests in operating and improving our platform services.

Your Rights

Right to Access
You have the right to access your personal data, which means you can request and receive a comprehensive copy of all personal information we hold about you. This includes the ability to verify the data we process, understand how we use it, and confirm its accuracy. To exercise this right, you can submit a formal data access request through our dedicated privacy portal or contact our data protection officer directly. We will respond within 30 days and may require government-issued identification, proof of address, and account verification details to verify your identity.

Right to Rectification
You have the right to rectification, which means you can request corrections or updates to any inaccurate or incomplete personal data we hold about you. This includes the ability to modify incorrect information, update outdated details, and complete partial records. To exercise this right, you can use our account settings interface or submit a formal correction request through our support system. We will respond within 15 days and may require account verification, supporting documentation, and specific correction details to process your request.

Right to Erasure
You have the right to erasure of your personal data, also known as the ‘right to be forgotten.’ This means you can request the deletion of your personal information when there is no compelling reason for its continued processing. This includes the ability to remove historical data, delete account information, and eliminate processing records. To exercise this right, you can submit an erasure request through our privacy center or contact our data protection team. We will respond within 30 days and may require account password verification, identity confirmation, and formal request documentation to process your erasure request.

Right to Restrict Processing
You have the right to restrict processing of your personal data, which means you can limit how we use your information without necessarily requiring its deletion. This includes the ability to pause data processing, temporarily block usage, and limit specific processing activities. To exercise this right, you can adjust your privacy preferences or submit a formal restriction request. We will respond within 15 days and may require account authentication, specific restriction parameters, and verification of legitimate grounds to implement processing restrictions.

Right to Data Portability
You have the right to data portability, which means you can receive your personal data in a structured, commonly used, and machine-readable format and transmit it to another controller. This includes the ability to download your data, transfer information between services, and maintain data continuity. To exercise this right, you can use our data export tool or submit a portability request through our privacy center. We will respond within 30 days and may require two-factor authentication, format specifications, and destination details to facilitate the data transfer.Data Processing and Security Measures

We process Service Data which includes account details, service preferences, and usage patterns. This processing involves automated collection and analysis, enabling us to optimize service delivery and personalize user experience. For example, this includes tracking service utilization patterns and customizing features based on user behavior. The legal basis for this processing is legitimate business interests and contractual necessity, specifically to fulfill our service obligations and improve user experience.

We process Technical Data which includes device information, IP addresses, browser types, and system configurations. This processing involves automated logging and analysis, enabling us to ensure service compatibility and optimize performance. The legal basis for this processing is legitimate interests, specifically maintaining service functionality and security.

We process Communication Data which includes email correspondence, support tickets, and chat logs. This processing involves storage and analysis of communications, enabling us to provide effective customer support and maintain service quality. The legal basis for this processing is contractual necessity and legitimate interests, specifically to address user inquiries and improve service delivery.

We process Transaction Data which includes payment details, purchase history, and billing information. This processing involves secure payment processing and record-keeping, enabling us to process payments and maintain financial records. The legal basis for this processing is contractual necessity and legal obligations, specifically to complete transactions and comply with financial regulations.

We process Preference Data which includes user settings, notifications preferences, and content choices. This processing involves storage and application of user preferences, enabling us to provide personalized experiences. The legal basis for this processing is user consent and legitimate interests, specifically to enhance user experience and service effectiveness.

Security Measures

Our comprehensive encryption protocols ensure end-to-end protection of your data, incorporating industry-standard algorithms and regular security updates to maintain data integrity. This includes regular security assessments and penetration testing by qualified professionals.

We implement multi-layered security infrastructure, including advanced firewalls and intrusion detection systems that continuously monitor for and prevent unauthorized access attempts. This infrastructure undergoes regular updates and enhancements.

Access to personal data is strictly controlled through role-based permissions, multi-factor authentication, and detailed access logs. We maintain comprehensive audit trails of all data access and modifications.

Our continuous monitoring systems provide real-time threat detection and automated response protocols, ensuring immediate action against potential security threats.

We maintain comprehensive backup procedures with encrypted offsite storage and regular recovery testing, ensuring data availability and integrity.

All staff undergo regular security awareness training and must comply with detailed data protection protocols, including specific training for handling sensitive data.

International Data Transfers

We may transfer your personal data to countries outside your jurisdiction. These transfers are protected by appropriate safeguards, including Standard Contractual Clauses, Binding Corporate Rules, and approved certification mechanisms. Each international transfer is conducted under strict protocols that ensure:
– Adequate data protection standards
– Compliant processing procedures
– Enforceable data subject rights
– Effective legal remedies

International transfers are protected by EU-US Privacy Shield Framework, GDPR requirements, and ISO 27001 standards, ensuring compliance with international data protection regulations. We implement additional measures including:
– Regular compliance audits
– Data protection impact assessments
– Documented transfer mechanisms
– Continuous monitoring procedures

Regarding international transfers, you maintain specific rights including:
– Right to information about transfers
– Right to object to transfers
– Right to withdraw consent
– Right to data protection guarantees

Data Retention

We maintain specific retention periods for different data categories:

Account Information: Retained for the duration of active account plus 2 years for business continuity and legal compliance
Usage Data: Retained for 12 months to analyze service patterns and improve user experience
Transaction Records: Retained for 7 years to comply with financial regulations and tax requirements
Communication History: Retained for 3 years to maintain service quality and address ongoing inquiries
Technical Logs: Retained for 6 months for security monitoring and system optimization

These retention periods are determined by:
– Legal requirements
– Business purposes
– Technical necessities
– User preferences

Special circumstances affecting retention:
– Legal obligations
– Dispute resolution
– Security investigationsCookie Policy for singer-friedlander.com

Essential cookies serve fundamental functions for our website operations. These cookies process authentication tokens, security parameters, and session data to maintain basic site functionality. In our context, these cookies manage user login states, protect against unauthorized access, and ensure seamless navigation between pages.

Essential cookies are vital for:
– User authentication and secure login processes
– Security measures against potential threats
– Basic site operations and functionality
– Session management and state preservation
– Technical stability and performance monitoring

Functional cookies enhance your browsing experience by storing your preferences. These cookies process user-selected settings and interface choices to provide a personalized experience. They enable:
– Language preferences for content display
– Region-specific content delivery
– User interface customization options
– Feature optimization based on usage
– Personalized settings retention

Analytics cookies help us understand how visitors interact with our site. These cookies collect anonymized data about:
– Page interactions and engagement metrics
– Navigation patterns across the site
– Feature usage statistics
– Session duration measurements
– User preference trends

Performance cookies monitor and improve our website’s technical operation. These cookies track:
– Website loading speeds
– Technical issue identification
– Content delivery optimization
– User experience metrics
– System performance indicators

Cookie Management
You maintain control over your cookie preferences through:
– Browser settings configuration
– Our cookie consent management tool
– Privacy preference center
– Account settings customization

GDPR Compliance
For EU residents, we implement:
– Clear consent mechanisms before cookie deployment
– Strict data minimization practices
– Purpose-specific data usage
– Limited data retention periods
– Transparent processing procedures

CCPA Compliance
California residents are entitled to:
– Detailed information about collected personal data
– Request personal data deletion
– Opt-out of data sale practices
– Equal service regardless of privacy choices
– Access to collected information records

COPPA Compliance
For users under 13 years:
– Strict age verification processes
– Required parental consent mechanisms
– Minimal data collection practices
– Enhanced data protection measures
– Complete parental access rights

Policy Updates
Our update process includes:
– Regular policy reviews
– Proactive user notifications
– Consent renewal requirements
– Detailed change documentation
– Ongoing compliance monitoring

Contact Information
For privacy-related inquiries:
– Primary Contact: [email protected]
– Response Time: Within 48 hours
– Verification Required: For data-related requests
– Available Support: Privacy concerns, data requests, rights exercise

This policy was created specifically for singer-friedlander.com and covers all associated services within the industry.